Arva Fashion Studio, a firm incorporated under the laws of India,  operating through its website at www.arvafashion.com, recognizes the importance of safeguarding the personal Information of its Users and is fully committed to maintaining the confidentiality, integrity, and security of the data collected from individuals who are interacting with our Platform.

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This Privacy Policy sets out the manner in which we collect, use, process, store, disclose, and protect Personal Data provided by Users while accessing or transacting on our online Platform. It applies exclusively to Information collected through our website and related digital services and does not govern data collected through offline means or third-party Platforms not controlled by Arva Fashion.

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This document has been prepared in accordance with the provisions of applicable data protection laws, including but not limited to, Section 43A of the Information Technology Act, 2000, Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, The Digital Personal Data Protection Act, 2023, Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 and where applicable, the General Data Protection Regulation (GDPR).

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By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Your continued use of the website shall be deemed as your express consent to the collection, use, and processing of your personal Information in accordance with the provisions set forth herein. If you do not agree with any part of this Privacy Policy, you are advised to discontinue use of our services immediately.

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1. DEFINITIONS

1.1. For the purposes of this Privacy Policy, the following terms have the meanings ascribed to them:

• "Account" refers to a User profile created by registering on the Platform, granting access to specific services and features.

• "Firm" refers to Arva Fashion Studio, the business offering fashion apparel and accessories, accessible via the website www.arvafashion.com, and may also be referred to as "we," "us," or "our" in this Privacy Policy.

• "Cookies" are small text files placed on your Device by our website to improve User experience, such as remembering preferences and tracking engagement.

• "Device" means any electronic equipment (e.g., smartphone, tablet, laptop, or desktop) used to access the Platform.

• "Information" refers to data you provide voluntarily or that is automatically collected when interacting with our services, including inquiries, orders, feedback, and communications.

• "Personal Data" means Information that can identify or be linked to a specific individual, including your name, contact Information, payment details, and other identifiers provided during use of our services.

• "Platform" refers to the Firm’s official website and any other digital systems or channels used to provide our products and services.

• "Service Provider" refers to third parties who process data on behalf of the Firm, such as payment processors, marketing agencies, and delivery partners.

• "Third-party Social Media Service" refers to external Platforms through which you may log in or create an Account to access our services, such as social media networks.

• "Usage Data" refers to Information automatically collected about how you interact with the Platform, such as browsing history, session duration, and User actions.

• "You" or "User" refers to the individual or entity accessing or using the services of Arva Fashion.

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1.2. INTERPRETATION

• Words in the singular shall be interpreted to include the plural, and vice versa.

• Any reference to "include" or "including" should be understood as being without limitation.

• References to the words “include” or “including” shall be construed without limitation.

• Headings and titles in this Policy are indicative and shall not be deemed part of the Policy or be taken into consideration in its interpretation or construction.

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2. COLLECTION OF INFORMATION

1. Information You Provide Directly: We collect Personal Information that you voluntarily provide when you interact with our Platform. This may include details you share while registering for an Account, completing transactions (including refunds, returns, or exchanges), submitting forms, reviews, or any other content. Such Information may consist of your name, email address, phone number, residential or billing address, gender, nationality, date of birth, payment details, government-issued identification, and any other Information you choose to provide while using the Platform.

2. Information Collected Automatically: When you access or interact with the Platform, we automatically collect certain technical and usage-related Information to improve functionality, User experience, and security. This may include details such as your IP address, browser type, operating system, Device model, time zone, interactions with the Platform, page visits, search activity, session duration, and location data (derived from your IP or Device settings). We may also use Cookies, pixels, beacons, and similar technologies to recognize your Device and track your activity on the Platform.

3. Information from Third Parties: We may obtain additional Information about you from third-party sources such as social media Platforms (if you register or log in through them), our affiliates, referral partners, marketing collaborators, Service Providers, public databases, analytics tools like Google Analytics, and advertising networks. This Information may include your contact details, demographic data, professional background, transaction history, or User preferences, and is handled in accordance with this Privacy Policy and applicable laws.

4. Device and Web Interaction Data: We may automatically collect data related to your Device and interactions when you visit the Platform, including the content you view, referring websites or search terms, cookie identifiers, and usage patterns. Referred to as “Device Information,” this data helps us analyse trends, optimize User experience, and improve the performance of the Platform.

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3. HOW WE USE YOUR INFORMATION

1. The Information we collect may be used for the following purposes:

• We use your Information to manage your Account, deliver and personalize our services, process payments, and provide customer support, ensuring a seamless and tailored experience.

• Your data helps us improve our Platform by analyzing usage, enhancing functionality, resolving issues, and developing new features based on User feedback and behaviour.

• We communicate with you regarding orders, services, updates, support, and relevant marketing or promotional activities, with options to manage your preferences or opt out of marketing communications.

• Your Information is used to ensure security, prevent fraud, and maintain the safety and reliability of our Platform and transactions. 

• We process your data to comply with legal obligations, support business operations, and may share it with trusted third-party Service Providers under strict confidentiality for necessary operational support.

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4. SHARING YOUR INFORMATION​

1. We respect your privacy and ensure that your personal Information is shared only in specific circumstances as outlined below:

• With Your Consent: We will only share your personal Information with third parties if you have explicitly consented to it. This may include situations such as when you participate in promotional campaigns, collaborate with us on special projects, or agree to have your Information used for digital content, events, or campaigns.

• With Service Providers: To support the operation of our services, we may share certain personal Information with trusted partners and Service Providers such as payment gateways, tech support teams, and logistics providers. These partners are contractually obligated to maintain confidentiality and handle your Information solely for the purpose of providing the relevant services.

• Legal Compliance: If required by law, regulation, or government request, we may disclose your Information to comply with legal obligations. This includes responding to legal inquiries, audits, or enforcement requests in accordance with applicable laws.    

• For Safety and Security: If we believe it is necessary to protect the safety of our clients, employees, or the business itself, we may disclose your Information to law enforcement or relevant authorities to investigate or prevent fraud, abuse, or any security breaches.

• Business Transitions: In the event of a merger, acquisition, or other significant business transition involving Arva Fashion, your Personal Data may be transferred to the new entity. We will notify you of any changes and explain how your Information will be managed under the new ownership or structure.

• With Third-Party Services: If you interact with third-party services or Platforms linked to Arva Fashion, such as social media integrations or external tools, please be aware that these services may have different privacy practices. Your data will be handled by their privacy policies, and we encourage you to review them.

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5. ​COOKIES AND TRACKING TECHNOLOGIES

1. When you visit our website, we may place small data files known as Cookies on your Device. These Cookies, along with other tracking technologies (such as mobile SDKs and permissions), help enhance your browsing experience by remembering your preferences, optimizing website performance, and providing personalized content or advertisements. By continuing to use our website, you consent to the use of Cookies and trackers in accordance with this policy.

2. You have the ability to control or disable Cookies through your browser settings. However, please note that disabling certain Cookies, particularly essential ones, may affect the functionality of the website and prevent access to certain features or services. 

3. We may also use third-party services that employ their own Cookies and tracking mechanisms to provide additional functionality, such as analyzing User behaviour or serving targeted advertisements. These third parties may collect data independently, and we encourage you to review their privacy policies for more details on how your Information is used.

4. By using our website, you acknowledge and consent to the use of Cookies and other tracking technologies as described above. If you wish to opt-out of non-essential Cookies, you can adjust your Cookies preferences via your browser settings or through the Cookies consent banner on our website.

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6. SOCIAL MEDIA AND PUBLIC PLATFORMS

1. We actively engage with clients, students, and the broader community via various social media Platforms such as Instagram, Facebook, YouTube, and other public forums. Please be aware that any Information or content you post on these Platforms may be publicly visible. The Information you share can be accessed, used, or shared by others in accordance with the terms and privacy settings of those Platforms, over which we have no control.  

2. We encourage you to be cautious when sharing personal or sensitive Information on social media or public forums. The Academy is not responsible for how third parties access, use, or distribute Information shared on external Platforms. For your protection, we recommend regularly reviewing the privacy policies and settings of the Platforms you use, to control how your personal Information is handled.

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7. DATA SECURITY

1. At Arva Fashion, we prioritise the protection of your personal Information. We implement a combination of administrative, technical, and physical safeguards to secure your data against unauthorised access, disclosure, alteration, and destruction. These Key Measures Include:

• Utilising robust encryption protocols to protect sensitive data during transmission and storage.

• Restricting access to Personal Data to authorised personnel only, based on job responsibilities.

• Conducting periodic security audits and vulnerability assessments to identify and mitigate potential risks.

• Maintaining secure servers and networks, employing firewalls and intrusion detection systems to safeguard against external threats.

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8. PHISHING

At Arva Fashion, we prioritise the protection of your personal Information. Please be aware of phishing scams where unauthorised individuals may attempt to pose as our representatives to obtain sensitive details such as passwords, payment Information, or personal credentials. We will never ask for such Information through unsolicited messages, emails, or unverified links. Always verify the authenticity of any communication claiming to be from us. If you receive suspicious messages or have any doubts, we strongly encourage you to contact us through our official communication channels immediately.

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9. YOUR RIGHTS AND CHOICES

1. At Arva Fashion, we are committed to ensuring you have control over your personal Information. You have the right to:

• Request a copy of the Personal Data we hold about you.

• Correct any inaccuracies or update incomplete Information.

• Request the deletion of your Personal Data, subject to applicable legal obligations.

• Limit the use of your Personal Data under certain conditions. 

2. To exercise any of these rights, please contact us through our official communication channels. We aim to respond to your request within one month. If we cannot fulfil your request, we will inform you of the reasons.

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10. DO NOT TRACK

Arva Fashion does not currently respond to "Do Not Track" (DNT) signals sent by web browsers. As there is no universally accepted standard for DNT signals, we treat all Users equally and do not alter our data collection practices based on such requests.

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11. RETENTION OF YOUR INFORMATION

At Arva Fashion, we retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, such as providing services or complying with legal obligations. Once the data is no longer required, we securely delete or anonymise it in accordance with our internal policies and applicable laws.

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12. CHILDREN’S PRIVACY PROTECTION

Arva Fashion’s services are intended for individuals aged 18 and above. We do not knowingly collect or store personal Information from anyone under the age of 18. If we become aware that data from a minor has been submitted to us without valid consent, we will promptly remove it and take necessary actions to safeguard their privacy.

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13. LEGAL COMPLIANCE AND DISCLOSURES

Arva Fashion is committed to complying with all applicable laws and legal processes. We may disclose your personal Information when required by law, such as in response to a court order or government request, or when necessary to protect our rights, address fraud, or ensure the safety of our Users and services.

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14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Significant changes will be communicated through our website or other official channels. We encourage you to review this policy regularly to stay informed about how we protect your Information.

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15. CONTACT US

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data handling practices, please reach out to us at:

Email - contact@arvafashion.com

Phone No - 8080166956

Address - Arva Design Studio, plot no 85., Hill road, Ram nagar, Nagpur., 440033.